Our first question to leaders considering Salesforce as a cornerstone technology is: Have you defined where you are going (Salesforce Platform Strategy) and assembled the team that will get you there (Center of Excellence)?
Our experience indicates that many organizations find it challenging to confidently define the fit of Salesforce in their organization and obtain buy-in across functional and IT stakeholders. It requires a deep understanding of Salesforce, but also examining other IT portfolio applications, and alignment to operational and strategic initiatives. Without this alignment, Salesforce programs leave stakeholder buy-in and long-term momentum in the hands of luck. Further complicating efforts to establish a Salesforce strategy is change – IT portfolios, operational initiatives such as big data, and changes in overall business direction demand flexible Salesforce strategies and periodic re-evaluation.
KGK helps organizations define and reevaluate their Salesforce strategy and structure a team that will consistently execute projects.
Why KGK for Salesforce Strategy
- Cost-effective management consulting tailored specifically for Salesforce customers
- Salesforce strategy definition independent of implementation motivations (KGK does not implement Salesforce)
- Our resources offer a unique blend of Salesforce, IT strategy, and operations consulting