Salesforce Platform Strategy
Why Organizations Use Salesforce as a Platform
Many companies purchase salesforce.com for its capabilities in CRM technology, but customers quickly realize their licenses also include salesforce.com’s underlying application development platform called the Salesforce Platform (previously called Force.com). While application development platforms are nothing new to IT leaders, salesforce.com’s licensing structure encourages organizations to build as many applications as they want; in fact, perhaps the best way to maximize salesforce.com licenses is to leverage their platform and build advanced capabilities unique to your business.
What is a Salesforce Platform Strategy?
While the Salesforce Platform is certainly a benefit to having Salesforce, it is another puzzle piece for IT owners to contend with. Some business leaders see the platform as a boon for a wish-list of business technology needs, but IT leaders must contend with a systems portfolio that contains dozens if not hundreds of software applications. Developing a Salesforce Platform Strategy is an exercise where IT and business leaders determine where the platform fits into their already complex puzzle, allowing them to then pursue project initiatives with less friction and proactively plan for needed resources. Organizations that continue to implement capabilities on the Salesforce Platform without defining their strategy frequently find themselves with wandering roadmaps, second-guessing technology decisions, and many times failing to deliver meaningful ROI.
KGK has extensive experience with the Salesforce Platform and its impact on IT technology portfolios. We help organizational leaders define a Salesforce Platform Strategy which establishes the best fit of the platform for their organization.
- Extensive Salesforce Platform and related IT strategy experience
- Our Salesforce Platform Strategy is uniquely comprehensive in developing your platform strategy: we carefully include forecasted business needs, the capabilities of the platform vs. alternative options, information security and compliance requirements, and IT skill competencies
- We confidently forecast the skill and capacity needs to support the defined strategy
KGK provides business consulting, translated specifically for salesforce.com owners. Contact Us to talk about how we can help you.
In addition to Salesforce Strategy services, KGK offers a comprehensive set of fixed-fee Salesforce Lifecycle Assessments.