Many leaders believe that the tough work happens when it’s time to deliver results. Fortunately, we are here to help. Although change must be led from within your organization, we support clients by assisting in 5 critical areas:
Bring the future to life.
Create a clear and compelling vision for the future. This vision becomes the foundation to confirm that solutions are reasonable and to obtain organizational commitment.
Enroll the right influencers.
A simple stakeholder analysis uncovers the breadth of sponsors and influencers that must commit to the vision. Traditional management sponsors are an important starting point but other influencers often lie across the organization. Many are highly respected individual contributors who are known catalysts for behavioral change.
Help individuals succeed.
A common adage in change management says, “organizations don’t change, people do”. To achieve lasting results, individuals must behave differently. Identify the vital few behaviors that drive the most results, invest in coaching to develop individual capabilities, and build motivation through improved communication and two-way dialogue.
Deliver the value.
Develop a transformation plan that realistically manages improvements to business process, roles, tools, technology, and data. As the initiative proceeds, a balanced scorecard will guide decision-making and maintain focus on envisioned results.
Customer expectations evolve, which means continuously adapting is required for sustainable results. We make results sustainable by establishing feedback mechanisms for organizations to pursue continuous improvement of solutions.